Our Pledge
In order to deliver the utmost value and have the greatest impact on your business, we promise to:
1) Be Professional:
We take pride in our work and do our best to deliver quality service second to none.
2) Make Only Practical & Appropriate Recommendations:
We will always be honest. We will not recommend any service just to make a sale. Rest assured we only recommend services that produce the most positive impact to your company. If we are not a good fit for your needs, we will always let you know.
3) Provide Excellent Customer Service:
We love what we do and we want our clients to enjoy working with us. We ensure that our professional interactions are as enjoyable and stress-free as possible.
4) Speak Your Language & Be There For You:
Silensec is an Information Security company located in the UK, Kenya and Romania. We appreciate cultural differences and we will always try to communicate and answer all queries in plain English, without technical jargon. We are there for you. We are flexible and happy to fly to you, wherever you are, regardless of prior business commitments with us.
5) Provide The Best Value For Money:
We compare ourselves with other market leaders, and try to be different in order to deliver the best value for money. We put ourselves in your shoes and deliver quality service at prices we’d expect from our own service providers.
6) Keep Our Promises:
We only promise what we are completely sure we can deliver. We pride ourselves on being entirely realistic about our aims and goals for you, the client.

